I’m pleased to share that eLab’s infrastructure has been upgraded for increased availability and significantly reduced interruptions to your work.
Over the past few weeks, eLab experienced network delays and one of these led to a two-hour outage on Sunday 10/16. This prevented users from logging into eLab.
We are truly sorry for the interruption in your work!
We have now upgraded our eLab infrastructure to the best available and enhanced security to minimize outages.
If, due to a reason beyond our control, eLab encounters an issue, our team will be instantly notified and initiate a fix. At the same time, eLab users will see an automated message informing them of the issue and ensuring that the fix underway.
We thank you for your support and understanding!
Regards,
Labyrinth Learning
